BOX OFFICE REPRESENTATIVE – JOB DESCRIPTION
OPEN UNTIL POSITION IS FILLED
The Foster Festival is seeking a Box Office Representative for our 2025 Season. The successful candidate will work closely with The Foster Festival’s Development Manager.
Candidates must be available for the full time period considered.
DATES & HOURS:
- 28 hours/week
- Will be required to work evenings and weekends
- This is a 9 week position
- 9 Week Date Range: June 23-August 24, 2025
- Mondays off
JOB DESCRIPTION:
- Manage Box office sales: Update and maintain online sales system, assist with phone orders, and manage at-the-door sales during performances.
- Oversee the customer experience and front-of-house operations.
- Coordinate and assist with training front-of house volunteers.
- Coordinate with the Front of House Manager to welcome large groups at performances.
- Database entry and Customer Relationship Management Software (CRM) maintenance.
QUALIFICATIONS:
- Must be punctual, reliable and an excellent communicator with strong written and oral skills.
- An outgoing personality and a positive attitude.
- Must be comfortable speaking to customers and clients on the phone.
- Must have computer proficiency.
- Ability to meet deadlines and to handle varying levels of multi-tasking.
- Have a strong sense of organization and be able to work both independently and in a team.
- Must be able to have a strong attention to detail.
- Experience working within the arts is an asset.
- Valid Ontario G Driver’s License is a plus, reliable transportation to our offices downtown and to the Mandeville Theatre at Ridley College is required.
REQUIREMENTS:
- Be a Canadian citizen, or permanent resident; and
- Be legally entitled to work in Canada in accordance with relevant provincial legislation and regulations;
SUBMISSION REQUIREMENTS:
- Please note if you have a driver’s license, First Aid/CPR Training.
- Please submit CV/resume along with your interest and availability for the dates above to Artistic Associate Jamie Williams at [email protected].
- Please include your name + Box Office Representative in the subject line.
- Please note that only the candidates selected for interviews or further questions will be contacted.
Ethno-cultural mandate or ethno-cultural hiring statement: The Foster Festival encourages submissions from arts workers of all backgrounds regardless of race, colour, gender, national origin, age, religion, creed, disability, sexual orientation, gender identity or gender expression. It is important to The Foster Festival that we continue our efforts and dedication to welcome representation from a wide range of backgrounds. The Foster Festival is committed to creating an inviting workspace which promotes a sustainable career in the arts for BIPOC and marginalized arts workers in our administrative offices, our design team, and our backstage/technical positions.