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Job Posting – BOX OFFICE REPRESENTATIVE

BOX OFFICE REPRESENTATIVE – JOB DESCRIPTION
OPEN UNTIL POSITION IS FILLED

The Position of Box Office Representative at The Foster Festival. This position reports to the Front of House Manager and Artistic Director.

DETAILS:

  • Part-time position, hours vary from week to week
  • Opportunity to work up to 30 hours/week during shows
  • Required to answer phones in the office and work at the theatre during performances
  • Will be required to work evenings and some weekends
  • Compensation: $17/hour
  • Position start date as early as June 17th
  • This position is ongoing throughout the year

 

 JOB DESCRIPTION:

  • Manage Box office sales.
  • Update and maintain online sales system, assist with phone orders, and be at box office during performances.
  • Oversee the customer experience and support front-of-house operations.
  • Assist Front of House manager with training front-of house volunteers.
  • Coordinate with the Front of House Manager to welcome large groups at performances.
  • Database entry and Customer Relationship Management Software (CRM) maintenance.
  • Other smaller admin tasks as required.

 

QUALIFICATIONS:

  • Must be punctual, reliable and an excellent communicator with strong written and oral skills.
  • An outgoing personality and a positive attitude.
  • Must be comfortable speaking to customers and clients on the phone.
  • Must have computer proficiency.
  • Ability to meet deadlines and to handle varying levels of multi-tasking.
  • Have a strong sense of organization and be able to work both independently and in a team.
  • Must have a strong attention to detail.
  • Experience working within the arts is an asset.
  • Valid Ontario G Driver’s License is a plus.
  • Reliable transportation to our office downtown and to the Mandeville Theatre at Ridley College is required.


SUBMISSION REQUIREMENTS:

  • Please submit CV/resume along with your interest and availability for the dates above to [email protected].
  • Please include your name + Box Office Representative in the subject line.
  • Please note that only the candidates selected for interviews or further questions will be contacted.

 

Ethno-cultural mandate or ethno-cultural hiring statement: The Foster Festival encourages submissions from diverse arts workers of all backgrounds regardless of race, colour, gender, national origin, age, religion, creed, disability, sexual orientation, gender identity or gender expression. It is important to The Foster Festival that we continue our efforts and dedication to welcome representation from a wide range of backgrounds and are making new commitments to diversify personnel throughout the entire organization. The Foster Festival is committed to creating an inviting workspace which promotes a sustainable career in the arts for BIPOC and marginalized arts workers in our administrative offices, our design team, and our backstage/technical positions.