BOX OFFICE REPRESENTATIVE – JOB DESCRIPTION
DEADLINE FOR SUBMISSIONS Friday, August 19, 2024 5:00PM (ET)
The Position of Box Office Representative at The Foster Festival for our 2024 Mainstage Summer Season. This position reports to the Front of House Manager and Artistic Director.
Candidates must be available for the full time period considered.
HOURS:
- 35 hours/week
- Will be required to work evenings and some weekends
- This is a 10-12 week position
- 12 Week Date Range: June 3-August 25, 2024
- This position is pending funding by the Canada Summer Jobs Program
JOB DESCRIPTION:
- Manage Box office sales: Update and maintain online sales system, assist with phone orders, and manage at-the-door sales during performances.
- Oversee the customer experience and front-of-house operations.
- Coordinate and assist with training front-of house volunteers.
- Coordinate with the Front of House Manager to welcome large groups at performances.
- Database entry and Customer Relationship Management Software (CRM) maintenance.
QUALIFICATIONS:
- Must be punctual, reliable and an excellent communicator with strong written and oral skills.
- An outgoing personality and a positive attitude.
- Must be comfortable speaking to customers and clients on the phone.
- Must have computer proficiency.
- Ability to meet deadlines and to handle varying levels of multi-tasking.
- Have a strong sense of organization and be able to work both independently and in a team.
- Must be able to have a strong attention to detail.
- Experience working within the arts is an asset.
- Valid Ontario G Driver’s License is a plus, reliable transportation to our offices downtown and to the Mandeville Theatre at Ridley College is required.
REQUIREMENTS:
- Be a Canadian citizen, or permanent resident; and
- Be legally entitled to work in Canada in accordance with relevant provincial legislation and regulations;
- Be between the ages of 18 and 30 years of age at the start of employment.
SUBMISSION REQUIREMENTS:
- Please note if you have a driver’s license, First Aid/CPR Training.
- Please submit CV/resume along with your interest and availability for the dates above to Artistic Associate Jamie Williams at [email protected].
- Please include your name + Box Office Representative in the subject line.
- Please note that only the candidates selected for interviews or further questions will be contacted.
Ethno-cultural mandate or ethno-cultural hiring statement: The Foster Festival encourages submissions from diverse artists of all backgrounds regardless of race, colour, gender, national origin, age, religion, creed, disability, sexual orientation, gender identity or gender expression. It is important to The Foster Festival that we continue our efforts and dedication to welcome representation from a wide range of backgrounds and are making new commitments to diversify personnel throughout the entire organization. The Foster Festival is committed to creating an inviting workspace which promotes a sustainable career in the arts for BIPOC and marginalized arts workers in our administrative offices, our design team, and our backstage/technical positions.